SCALE CUSTOMER ADOPTION AND EXPANSION WITH GAINSIGHT

Systematize and scale your customer success strategy by implementing it within the Gainsight platform. Integrate Gainsight with your CRM and other key customer lifecycle technologies to create a Customer Data Foundation that drives customer adoption, retention and expansion.

Our certified Gainsight team can work with you to:

KICK START your adoption of Gainsight by:

  • Enabling your Gainsight users to access and utilise Gainsight features
  • Establishing a Customer Data Foundation in Gainsight customized with your SFDC data
  • Centralizing the view of your SFDC data in Gainsight through customized Customer 360s, Dashboards and Reports

NAVIGATE your customers in Gainsight by:

  • Integrating usage, support ticket, survey & NPS, payments and marketing emails into your Customer Data Foundation
  • Measuring customer health via customized Gainsight Scorecards

ACCELERATE your customer success strategy through Gainsight by:

  • Building strategic plans with your customers using customized Gainsight Success Plans
  • Automating execution using customized Gainsight Rules and Gainsight Journey Orchestrator
  • Standardizing processes and tasks using customized Gainsight CTAs and Gainsight Playbooks
  • Listening to your customers using customized Gainsight Surveys

We also provide Gainsight administration as a managed service.

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Systematize and scale your sales strategy by implementing and adopting the Salesforce platform in a way that matches how you want your sales teams to operate and succeed.

Our certified Salesforce team can work with you to:

  • Implement the Salesforce platform with an approach focused on time-to-value and user adoption
  • Standardize, sanitize and optimize your Salesforce data
  • Provide ongoing administration and development services for your Salesforce instance(s)
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DRIVE CUSTOMER ACQUISITION WITH SALESFORCE